Terms and Conditions

Disclaimer

Business Link uses its reasonable endeavours to make sure information on this site is accurate and up to date. Our information is provided free of charge and is intended to be helpful to a large range of UK-based businesses. Given its general nature, the information cannot be taken as comprehensive and should never be used as a substitute for legal or professional advice. We cannot guarantee that the information applies to the individual circumstances of your business. Despite our best efforts it is possible that some information may be out of date.

Business Link cannot take any responsibility for any loss arising out of use of the information on this site and any liability that might arise from the use of this site is hereby excluded to the fullest extent permitted by law.

This site also contains links to external internet websites. Please note that Business Link has no control over the contents of these websites and as such cannot accept responsibility for them.

Virus Protection

We make every effort to check and test our websites during production. However, we would advise you to run an anti-virus program on anything you download from the Internet. We accept no liability for any damage to your computer system or loss of data caused by using this website or arising as a result of having used the website.

Privacy Policy

We are committed to protecting the privacy of all personal information obtained from you during your visits to this website. This privacy policy explains what personal information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

The data controller for this website is Gateway West Midlands Ltd. (Business Link West Midlands is a trading name of Gateway West Midlands Ltd, registered in England and Wales with company number 5813847. Registered office address: Advantage House, 19 Ridgeway, Quinton Business Park, Birmingham, West Midlands, B32 1AL. Email address: info@businesslinkwm.co.uk.)

Depending on which website facilities you use, we may collect five different types of information. The types of information and uses are explained below.

Registration data - We collect and process information that you provide for specific purposes. This may include demographic information such as your name, email addresses, mailing address and telephone number. We use the information to provide you with the specific information, product or services that you request from us and to communicate with you. If you contact us we may keep a record of that correspondence.

Web Usage Information - We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:

• URLs passed to us when you enter our site.
• "Tags" placed in web pages that send information to us or our processors.
• Some information entered by you on forms on the website.
• A selection of Internet service providers.
• A selection of search engine companies.
• IP addresses.
• Cookies.
• Our web server

IP Addresses - We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies - Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You do not have to accept cookies. You can decide if you want to accept cookies by changing the settings on your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Switching off cookies will still allow you to view the majority of content on our site, although it may restrict your use of our interactive tools.

Javascript - We use javascript, a simple web scripting language, for interaction with users. We also employ it to collect web usage information for the purposes described above.

Data Protection

Business Link West Midlands endorses the Data Protection Act 1998 and thanks you for supplying your information which we will use to provide you with information relevant to your needs.

We may contact you with details of services provided by other publicly funded business support organisations and we may also pass your details to agencies conducting customer satisfaction surveys on our behalf but we will not sell, rent or disclose your information to any third parties without your consent. We do not transfer your personal information outside of the European Economic Area.

In future we may contact you by mail, telephone, email or other means for marketing purposes but we promise not to contact you unnecessarily. We will respect any marketing opt out schemes which you have registered with. If your use of this site falls under the Data Protection Act as a personal user, you have a right to request a copy of any information held about you.

Opting out

If at any time you would like to be removed from our database or do not wish to receive marketing communications you can do so in a number of ways:

• check the unsubscribe instruction on any newsletter you receive
• send us an email to info@businesslinkwm.co.uk
• write to the Data Administrator at Business Link West Midlands, Advantage House, 19 Ridgeway, Quinton Business Park, Birmingham, B32 1AL stating your full name and contact details.

This data is processed by Gateway West Midlands Limited on behalf of Advantage West Midlands.

Changes to these Terms and Conditions

Business Link may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Children and privacy

Our website does not target and is not intended to attract children under the age of 14. Business Link does not knowingly solicit personal information from children under the age of 14 or send them requests for personal information.

Questions or concerns about personal data

If you have any questions or concerns about our collection, use, or disclosure of your information, please write to the Data Administrator at Business Link.